Feedback from Baghdad

Wednesday 30th November 2011

In addition to providing satellite Internet services to residential and business clients all across Europe we also provide vital services to many operations across the Middle East. One of our Iraqi based clients recently shared their experience with us.

“Thanks to your system and your support we have been successful.” Northrop Grumman

Douglas T works for Northrop Grumman who provide field engineering and services to the US Military based in Iraq. They are the fourth-largest defence contractor in the world and provide a range of services to the military including the construction of aircraft carriers, missile defence systems and IT services.

Their first task in Iraq was set up operations in the Al Faw Palace in Baghdad. Getting online is essential to their operations however there was no infrastructure in place in Baghdad at the time. They ordered a Bentley Walker satellite Internet and installed it on the Al Faw Palace roof.

“We relied on your Internet service to keep our systems running. Parts were ordered, software patches down-loaded, and critical information was passed to keep a family of high-tech, complex systems running“ Douglas T, Northrop Grumman.

Bentley Walker provided all the hardware that was required for the Internet connection to be set up. Northrop Grumman have been so impressed with the service that they are taking all the hardware back to the US now that their work in Iraq has finished. They hope to be able to put it to use again soon though.

This satellite link was vital not only to keep their business running but it also provided a link with friends and families all around the world.

Northrop Grumman accredits their success in Iraq to Bentley Walker. Without a reliable, secure  and fast Internet connection Northrop Grumman would have struggled to fully serve the needs of their clients in Iraq. Also the ability to call home every day boosted the morale of all staff.

It always brings us great pleasure to hear how our satellite Internet services are helping businesses to operate in the most remote and often hostile conditions. Not only have our services provided Northrop Grumman with vital communications support in the last decade but it has meant that all those working in the field were able to stay in touch with family and friends. We look forward to working with Northrop Grumman again in the future.