Satellite Internet Blog

As part of ongoing network expansion we will be changing the outroute frequency and symbol rate on the HX W6 Middle East platform at 1400 GMT Mon 21/12/2009

We have been broadcasting the new parameters for the last 4 days so any modem that has been powered on within the last 4 days will have received the new parameters.

If your modem has not been powered on please power up the modem before 1400 UK time on Monday 21 DEC 2009 to ensure you receive and store the new outroute frequencies.

Customers who have not yet installed their modems or agents that will be activating new modems should ensure that the following parameters are changed on the configuration sheet and entered into the modem at time of installation

• Frequency: 13788
• Symbol rate : 8000000 sps

This change will ensure that the Bentley HX W6 continues to provide a first class broadband connection.

We apologise for any inconvenience caused.

Please note this notice applies only to customers using the HX W6. We thank you for your time in reading this notice.